Category Archives: Retail

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Transparency in Supply Chains Acts in the United Kingdom and California

Since 2010, California has required that certain companies provide information regarding their efforts to eradicate slavery and human trafficking from supply chains. Similar legislation is now popping up across the pond with the United Kingdom recently passing a law that calls for the reporting of steps taken to prevent slavery and human trafficking from entering … Continue Reading

Massachusetts Retailers: Are Your Gift Certificate Policies Compliant with the Law?

Plaintiff class-action lawyers are now invoking the Massachusetts Gift Certificate Statute, General Laws Chapter 200A, Section 5D, as their latest vehicle to bring putative class action claims against companies doing business in Massachusetts under the Massachusetts Consumer Protection Act (Chapter 93A). Consumers are allegedly being misled about their rights to redeem gift certificates for cash, … Continue Reading

New Class Action Threat: Is Your Company Complying With California’s Automatic Renewal Laws?

Several class actions have been filed recently against companies offering music and video subscription services online for allegedly not complying with California’s Automatic Renewal Laws (California Business and Professions Code § 17602). This statute may apply whenever a company enrolls a California resident in an “automatic renewal” or “continuous service” offering, where the customer’s subscription … Continue Reading

New Developments in Collecting ‘Personal Identification Information’ During Credit Card Transactions

Our Boston colleagues David G. Thomas, James P. Ponsetto and Michael E. Pastore recently authored a firm Alert as a follow up to a previous GT Alert regarding a consumer’s right to claim relief under the Massachusetts Consumer Protection Act (Chapter 93A). The new Alert provides an update on recent developments, and discusses how retailers can … Continue Reading

Variability in Consumer Experience Dooms Class Action

Berger v. Home Depot USA, Inc., No. 11-55592 (9th Cir. Feb. 3, 2014) This is a great decision for retailers and consumer products companies. The court affirmed a decision denying class certification, recognizing that variability in consumer experience when entering into a retail transaction makes a case inappropriate for class treatment. In Berger, plaintiff challenged … Continue Reading
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